Automatic shipping status updates for customers

Automatic shipping status updates for customers

Your customers now receive automatic shipping status updates when the USPS updates the status of your shipments as "In-transit", “Out for delivery”, and "Delivered".

Automatic shipping status updates are sent to customers for all labels printed from the Orders page. The new format for shipping status emails is also used when sending manual shipping tracking emails from the Orders page and the Shipping page. We automatically include the seller on CC for every shipping status email, but if you’re getting too many emails (‘cuz you’ve got tons of customers and lots of shipments going out), you can easily stop getting CC’ed by changing the setting in your notification settings called “Customer shipment updates”.

Here’s what the new emails look like:

tracking_emails.png
Print shipping labels for military APO, FPO, and DPO addresses

Print shipping labels for military APO, FPO, and DPO addresses