New Feature: Customer Loyalty Rewards

New Feature: Customer Loyalty Rewards

Customer Loyalty Rewards programs are here! Offering your customers Loyalty Rewards is an excellent way to earn repeat customers, and it's fully integrated into the PopItUp dashboard! It’s convenient and familiar for your customers and a tried and true method for boosting your sales.  We have a lot of plans for this feature, including tight integration with our Marketing Tools (which are coming soon!)...

You'll now see a new "Rewards" button on your side menu. From there you'll click "Create Reward Program". You'll then be able to choose between a "Punches" reward program (e.g. buy 10 items get 1 free) or a "Spending" program (e.g. buy $100 get a free necklace). You can also include a party link, a link to your company provided website, or any other link you'd like that your customers will see on their dashboard once they start earning rewards with you (see attached screenshot).

Once you've created your rewards program, you'll see a new "Rewards" button on your Orders page. Just click that bad boy and you'll be able to add punches or spending to that customer's rewards card. Note that shoppers need to be logged in to participate in rewards programs. If they claim anonymously you won't see the Rewards button on their order on your Orders page.

No more complex spreadsheets, no more dedicated rewards tracking software... It's all integrated right into your POP dashboard.

Rewards Video Introduction

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Already a user? Check out our Facebook Parties Ninja software walk-thrus for step-by-step guided instructions for setting up a rewards program.

Step-by-step instructions

To set up a rewards program, click on the new “Rewards” button on your dashboard.

 Screen shot of the new "Rewards" button on the left navigation of the consultant dashboard. 

Screen shot of the new "Rewards" button on the left navigation of the consultant dashboard. 

From there click “Create Reward Program”.

 Screen shot showing the link to click to create a new rewards program while in the new "Rewards" feature. 

Screen shot showing the link to click to create a new rewards program while in the new "Rewards" feature. 

You’ll then be able to choose between a “Punches” reward program (e.g. buy 10 items get 1 free) or a “Spending” program (e.g. buy $100 get a free pair of leggings). You can also include a party link (or any other link you’d like) that your customers will see on their dashboard once they start earning rewards with you so that your customers always have access to shop with you right from their ShopTheRoe dashboard.

 Screenshot of the options available when creating a new rewards program, including setting the Reward Type, End Date, and adding a "Shop now url". 

Screenshot of the options available when creating a new rewards program, including setting the Reward Type, End Date, and adding a "Shop now url". 

Once the rewards program is set up, a rewards card will be displayed on the top of your customer's PopItUp dashboard as soon as you apply any rewards to a purchase that they have made. (It's easy to go back to prior purchases and apply rewards so your customers can see them right away).  Here's how a rewards card will look on your customers dashboard: 

 Screenshot of a loyalty rewards cards on a customer dashboard. 

Screenshot of a loyalty rewards cards on a customer dashboard. 

You apply rewards to your customers rewards cards right from your Orders page when processing their purchases by clicking on the blue "Rewards" button. 

 Screenshot of the Rewards button from the Orders page available to consultants that are processing customer orders.

Screenshot of the Rewards button from the Orders page available to consultants that are processing customer orders.

Finally you can easily apply rewards to your customers rewards card by either adding an amount or clicking on the punch marks. You can even track rewards without your shoppers knowing (for super secret reward give aways to your best customers) by clicking on the "Hide from shopper" box. 

 Screen shot of a loyalty rewards card from the Orders page before you apply purchases to "Spending" or a "Punches" type of reward.

Screen shot of a loyalty rewards card from the Orders page before you apply purchases to "Spending" or a "Punches" type of reward.

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